FAQ

Questions

A. Pricing

  1. How is price calculated?
  2. What factors affect my pricing?
  3. Tips for making my shirts less expensive.
  4. How do I get a quote?

B. Printing

  1. What types of printing does WhoopTee offer?
  2. What method of printing should I use?
  3. What resolution should I use when uploading my design for printing?
  4. What is the “maximum print area” for my design?
  5. How do I make the print color match the color of the names/numbers on my apparel?
  6. How can I make sure my design is centered on my apparel?
  7. Can I print on the sleeves of my shirt?
  8. Can I print on pant legs?
  9. Can I print across the seat of pants?
  10. Can I print on the legs of shorts?

C. Embroidery

  1. How do I request embroidery?

D. Free Services

  1. What types of free services does WhoopTee offer?

E. Delivery

  1. What methods of delivery does WhoopTee offer?

F. Returns

  1. If I have a problem with my order, what should I do?

Answers

A. Pricing

  1. How is price calculated?

    • ​WhoopTee.com pricing is based on four components.

      1. Type - which garments are ordered.
      2. Quantity - the number of garments you order with the same design.
      3. Colors - the number of colors in your design.
      4. Locations - the amount and locations of printing on the garment.
  2. What factors affect my pricing?

    1. Type:  The brands WhoopTee carries vary in price, but we use our purchasing power to get you the best possible deal on blank apparel. We buy all over the country and do so in large quantities. Then we transfer those savings to our customers.
    2. Quantity: Our printing process dictates that if you order a greater quantity of shirts, you’ll save money. It’s simply less expensive for WhoopTee to set up and print a large number of the same design than it is to set up and print a small number of a single design.
    3. Colors: The process of screen printing requires us to make a separate screen for every color in your design. The fewer colors in your design, the less expensive producing the design becomes for us and for customers.
    4. Locations: Each printing location on a piece of apparel (i.e. front, back, sleeve, etc.) demands a specific set-up in order to execute. Therefore, multiple printing locations on your apparel will raise the price.
    5. Other factors that can affect your overall pricing include:

      • The color of shirts (see 3. How can I lower the cost of my order.)
      • Sizes 2XL and above start at $1.50 more per garment
      • Adding individual player names and numbers will increase the cost of your shirts as well.
  3. How can I lower the cost of my order?

    1. Print on white shirts: White t-shirts are the most popular for orders, so supply and demand dictates that stocking them is less expensive for WhoopTee, and therefore, also for the customer. Additionally, most cotton garments start out essentially white, so dying them any other color makes them more expensive.
    2. Use fewer design colors: The screen printing process requires us to make a separate screen for each color in your design. The less screens we have to make, the less expensive it is to print your apparel.
    3. Increase order size: The more shirts of the same design that you order, the less expensive it is for WhoopTee to produce them. Since each color and each printing location means a new screen set up; dividing this cost among many shirts rather than just one or a few means savings per unit for you.
    4. Decrease printing locations: Simply put, the fewer screens WhoopTee has to set up for one apparel order, the less expensive that apparel will be for the customer. Each printing location on a garment requires separate screen set up, so printing just on the front of a shirt versus printing on the front and back will reduce your overall cost.
  4. How Do I get a Quote?

B. Printing

  1. What types of printing does WhoopTee offer?

    • We currently offer 2 types of printing: direct-to-garment and traditional screen printing.
  2. What method of printing should I use?

    • Traditional screen printing – Generally used for orders over 6 pieces.
    • Direct-to-garment – Most often used for orders less than 6 pieces, or requests that require many different colors, where the cost to set up multiple screens for traditional printing is greater than the cost of direct-to-garment printing.
    • Both methods of printing are high quality and are backed by the WhoopTee Guarantee.
  3. What resolution should I use when uploading my design for printing?

    • If you’re using a JPEG file (aka, a standard photo-type file) to upload your art, these are the important factors to keep in mind:
    • The higher quality image, you upload the better the finished design will look.
    • Generally a 300dpi image that is saved to the size you are wanting it printed is the best. 
    • If WhoopTee has to increase the size of a small design to fit the parameters of your design request, the image quality will likely decrease noticeably. For example, submitting a 300dpi image that is saved at 2”, but ordering a shirt design that sets that same 300dpi image at 12” would likely result in a blurry, pixilated graphic. It would be most effective to submit to WhoopTee an image that’s the actual size of the finished design to be screen printed onto your apparel.
  4. What is the “maximum print area” for my design?

    1. For Adult shirts our standard sizes are as follows:

      • Full Front:  12” wide; Max - 13.5” x 17” 
      • Full Back:  12” wide; Max – 13.5” x 17”
      • Left or Right Breast:  4”
      • Upper Back Neck: 4”
    2. For Youth shirts our standard sizes are as follows:

      • Full Front:  9”
      • Full Back:  9”
      • Left or Right Breast:  3”
      • Upper Back Neck:  3”
  5. How do I make the print color match the color of the names/numbers on my apparel?

    • No worries here! WhoopTee stock inks match our stock vinyl names and numbers.
  6. How can I make sure my design is centered on my apparel?

    • By using WhoopTee's Alignment Tool, any object in the design can be centered. Just select the layer you need centered and press the middle button in the Alignment Tool. The object will then be mathematically centered for you.
  7. Can I print on the sleeves of my shirt?

    • Currently our designer does not allow this (but don't worry, we're working on it!). We’re always here to serve, so if you have a design that requires sleeve printing, please call us at 1-888-841-5823 and we’ll do our best to accommodate you.
  8. Can I print on pant legs?

    • Currently our designer does not allow this (but don’t worry, we're working on it!). We’re always here to serve, so if you have a design that requires pant leg printing, please call us at 1-888-841-5823 and we'll do our best to accommodate you.
  9. Can I print across the seat of pants?

    • Currently our designer does not allow this (but don’t worry, we’re working on it!). We’re always here to serve, so if you have a design that requires seat printing, please call us at 1-888-841-5823 and we’ll do our best to accommodate you.
  10. Can I print on the legs of shorts?

    • Currently our designer does not allow this (but don’t worry, we’re working on it!). We’re always here to serve, so if you have a design that requires short leg printing, please call us at 1-888-841-5823 and we’ll do our best to accommodate you.

C. Embroidery

  1. How do I request embroidery?

    • At this time we do not offer embroidery on our designer, but we can do it.  If you're looking  for embroidered apparel simply call our customer servie department and let us know.  We will be happy to walk you thru the process.

D. Free Services

  1. What types of free services does WhoopTee offer?

    • At WhoopTee, a trained customer service representative double checks your order before sending it to our production department. We'll look for common missteps like:

      • Sizing
      • Placement
      • Centering
      • Spelling
      • Line spacing
      • Proper image upload
    • With WhoopTee, the power to design custom apparel is in your hands, and we want you to be completely satisfied with your experience. That's why we'll get in touch with you if any part of your order seems "off". That’s just another part of the WhoopTee Guarantee.

E. Delivery

  1. What methods of delivery does WhoopTee offer?

    • WhoopTee uses UPS ground service for all standard orders.  That means you get FREE shipping for orders in 14 days or less!  We also offer Rush delivery, which guarantees delivery within 7 days.  These shipping times reflect shipment within the contiguous 48 United States.  Additional shipping charges apply when shipping via United States Postal Service to HI, AK, APO and FPO military addresses. If you have and questions regarding shipping, please give us a call at 1-888-841-5823 and a customer service representative will be happy to assist you!

F. Returns

  1. If I have a problem with my order, what should I do?

    • We do everything in our power to make sure that each order meets our high standards of Quality, Competitive Pricing, and Quick Delivery Time – this is the WhoopTee Guarantee.

      We strive for nothing but great customer experiences at WhoopTee, so if your order arrives and it’s incorrect or late, we’ll work with you to make it right. Your buying experience is our top priority, and the WhoopTee Guarantee means that your satisfaction is paramount to our success.

      Please contact us at 1-888-841-5823 within 7 days of receiving your shipment to discuss problems with an order. We’re available between the hours of 8AM-5PM [CST], Monday through Friday.

      You may also contact us via e mail.