Policies & Agreements
WhoopTee, LLC is committed to respecting the privacy rights of our customers and all visitors to the Site. By visiting the Site, you agree to the following policies.
WhoopTee, LLC’s Web server automatically recognizes your IP address. We collect the e-mail addresses of those who post messages to our website, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our comment or chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address). If you supply us your telephone number or e-mail address on-line, you will only receive contact from us with information regarding orders you have placed on-line or other information directly related to WhoopTee, LLC.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to notify consumers about updates to the Site or used by us to contact consumers for marketing purposes. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to this Site to notify you of these changes and provide you with the ability to opt out of these new uses. If you supply us with your postal address on-line, you will only receive the information for which you provided us your address. If you are concerned about how your information is used, you should check back at the Site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at Privacy@Whooptee.com.
We implement forms of advertising such as Display Advertising, Remarketing with Google Analytics, and/or other types of interest-based advertising. Third-party vendors, including Google, show our ads on sites across the Internet. WhoopTee, LLC and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager at https://www.google.com/settings/ads/onweb/. You can also use the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.
We do not share, rent or sell the information you provide us with any other organizations.
**If you decide to submit photos to WhoopTee at http://www.whooptee.com/form/send-us-your-whooptee-photos and tell us about your special event, the information you provide (i.e. your name, city, state, story and photo uploaded) will be posted along with details about your special event. If you do not want your personal information to appear online in this context, please do not provide your personal information upon submitting your photo and special event details.
1580 Decoma Drive
Dupo, IL 62239
We can also be reached via e-mail at Help@Whooptee.com or by telephone at 1-888-841-5823.
Work Environment Standards / Anti Sweatshop Policy
WhoopTee, LLC seeks to instil the highest levels of fairness and safety for work place labor environments. In turn we only seek to work with providers and partners who promote the same high standards within their organizations. WhoopTee, LLC relies upon a thorough interview and vetting process before entering into a business relationship with vendors.
Payment and Shipping Policies
WhoopTee, LLC accepts online or telephone payment by Discover, Visa and Master Card credit card. Please submit accurate credit card information. The billing address you enter must match the address your credit company has on file. Your order will not be processed without good credit card information. All payments sent electronically are securely transmitted.
For standard orders, we expect your order to be delivered to you in approximately 10 days from the date of your order. Our shipping calendar on the home page (www.Whooptee.com) will detail the date on which your order should arrive.
You must provide a shipping address in standard U.S. mail postal address format (no P.O. boxes). Please be sure to give us your full company name (if applicable), your full name, full street number, full street name, any and all apt, suite, floor, room or mailbox number designations, city, state, province, country and zip (postal) code.
We provide free shipping on standard (non-rush) orders only via UPS to any address to which UPS delivers (this only applies to the contiguous United States or the 48 states on North America). Additional shipping charges apply when shipping via United States Postal Service to military addresses and Army Post Office boxes. To properly ship to military addresses, we need the recipient’s full name (with or without rank, title, or position), unit designation and APO/FPO designation with the nine-digit ZIP Code.
We are not responsible for delivery delays caused by incorrect or incomplete shipping addresses.
Upon request, we will ship to a hotel where you will be a guest. You must confirm with your hotel that you can receive packages and inform us of any special delivery instructions. Many hotels require that the guest has checked in before receiving packages so be sure to check with your hotel. You will need to provide us with the full hotel name, the full name in which the room is registered and room number (if available), full street number, full street name, city, state, province, country and zip (postal) code. We are not responsible if a package is not received due to hotel policies and/or the package is refused by the hotel because you have not arrived.
WhoopTee, LLC also accepts payment by purchase order for quallified customers. We accept purchase orders from most government and educational institutions and some businesses. We must receive a e-mailed purchase order (to: Orders@whooptee.com to begin producion on your order. Unless you have used a valid purchase order, we will not ship your order until we have received full payment. We will contact you if there are any payment issues (e.g. additional garment or ship costs, bad payment information) that have to be resolved before we ship your order.
Order Change and Reorder Policies
We do not recommend making changes to your order once it has been placed unless it is absolutely necessary. However, there is a short period of time after you first place an order when you can add items to non-rush orders. Please contact a customer service representative as soon as possible, but at the latest by the second or third business day. Adding items may delay the production time of your order. You cannot add items to RUSH orders.
If you change the sizes in your order once the order has been placed, we may charge a restocking fee plus any additional cost resulting from the change to your original order.
Returns Policy and Limited Warranty
We are committed to delivering quality apparel with designs that look like what you created on the Site. Our customer service team reviews every order before it goes to production. We may call or email you if we see something that looks out of the ordinary. If the custom apparel you receive differs materially from what you created on the Site or if the garments are deficient (e.g., holes, tears, stains), then please contact us within 30 days of receipt. If we agree that there is a material difference or deficiency, then we have will reprint your order promptly at no additional charge to you or refund your purchase price. We have sole discretion to decide whether to reprint your order or refund your purchase price. In some cases, we may ask that you ship your order back to us in order to receive a refund. We do not cover shipping costs to return. Please contact us at 1-888-841-5823 before making any return so that we can process your return promptly and efficiently. You may also email us at Help@Whooptee.com.
Please remember to review your design and product size chart before placing your order as each order is customized and cannot be resold.
If your RUSH order arrives later than promised, then let us know and we will refund your rush fee.
Limits of WhoopTee, LLC’s Responsibility
WHOOPTEE, LLC WILL BE RESPONSIBLE FOR ACTING ONLY ON THOSE INSTRUCTIONS SENTTO WHOOPTEE, LLC THAT ACTUALLY ARE RECEIVED AND DOES NOT ASSUME RESPONSIBILITY FOR MALFUNCTIONS IN COMMUNICATIONS FACILITIES NOT UNDER ITS CONTROL THAT MAY AFFECT THE ACCURACY OR TIMELINESS OF ANY ORDERS YOU SEND.WHOOPTEE, LLC IS NOT RESPONSIBLE FOR ANY LOSSES OR DELAYS IN TRANSMISSION OF ORDERS ARISING OUT OF THE USE OF ANY INTERNET ACCESS SERVICE PROVIDER OR CAUSED BY ANY BROWSER SOFTWARE OR ANY COMPUTER VIRUS OR RELATED PROBLEM THAT MAYBE ATTRIBUTABLE TO SERVICES PROVIDED BY ANY INTERNET ACCESS SERVICE PROVIDER.WHOOPTEE, LLC IS NOT RESPONSIBLE SHOULD YOU GIVE INCORRECT INSTRUCTIONS OR IFYOUR CREDIT-CARD PAYMENT IS NOT PROCESSED BY YOUR CREDIT-CARD COMPANY.
THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING TEXT, GRAPHICS,LINKS OR OTHER ITEMS, ARE PROVIDED “AS IS,” “AS AVAILABLE.” WHOOPTEE, LLC DOES NOT WARRANT THE ACCURACY, ADEQUACY OR COMPLETENESS OF THE INFORMATION AND MATERIALS ON THE SITE AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS OR OMISSIONS IN THIS INFORMATION AND MATERIALS. EXCEPT FOR THE LIMITED WARRANTY SET OUT ABOVE UNDER THE HEADING “RETURNS POLICY AND LIMITED WARRANTY,” WHOOPTEE, LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY,INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR FREEDOM FROM COMPUTER VIRUS, AND NO SUCH WARRANTIES ARE GIVEN IN CONJUNCTION WITH THE SITE, THE SERVICE OR ANY INFORMATION OBTAINED OR GOODS ORDERED FROM WHOOPTEE, LLC. YOUR EXCLUSIVE REMEDY FOR ANY BREACH OF WHOOPTEE, LLC’S LIMITED WARRANTY SHALL BE THE ORDER REPRINT OR PURCHASE PRICE REFUND SET OUT ABOVE UNDER THE HEADING “RETURNS POLICY AND LIMITED WARRANTY."
IN NO EVENT WILL WHOOPTEE, LLC BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF WHOOPTEE, LLC, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
IN NO EVENT WILL WHOOPTEE, LLC BE LIABLE TO YOU OR YOUR AFFILIATES FOR ANY DAMAGES OF ANY KIND IN ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE YOU PAID FOR THE ORDER TO WHICH THE CLAIM FOR DAMAGES RELATES.
Governing Law; Jurisdiction; Venue
All issues and questions concerning the application, construction, validity, interpretation and enforcement of this Agreement shall be governed by and construed in accordance with the laws of the State of Missouri. Any proceeding arising out of this Agreement, your use of the Site and/or your use of the Service shall be instituted exclusively in the federal or state courts located within the County of St. Louis, State of Missouri. Further, all parties hereto waive jury trial in connection with any action or suit brought under or otherwise arising out of this Agreement, the use of the Site or the Service.
If any provision in this Agreement is found to be invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full forced and effect. No waiver of any of this Agreement shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
Terms of Service
What this Agreement Covers
This agreement (the “Agreement”) governs your use of this web site (the “Site”) and WhoopTee, LLC’s services (the “Service”). The Site and the Service permit customers (“you”) to design and purchase custom merchandise from WhoopTee, LLC (sometimes hereinafter referred to as “we” and “our”). You may be either an individual purchasing merchandise for personal use or a person that has an appropriate relationship with either (i) institutions of higher learning, fraternal organizations, honor societies and other collegiate groups; (ii) corporations and small businesses; (iii) elementary and secondary schools; or (iv) other organizations (collectively, “Groups”) purchasing merchandise on behalf of your group and that properly describes that relationship. You understand that by using the Site and the Service, you have agreed to the terms and conditions of this Agreement, and you agree to use the Site and the Service solely as provided in this Agreement.
Intellectual Property Rights Policy
WhoopTee, LLC is committed to the appropriate and legal use of the intellectual property of others, and we require our users to behave similarly. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs and written and other materials that appear on the Site (collectively the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by WhoopTee, LLC.
WhoopTee, LLC is the owner of the WHOOPTEE trademark. There may be other trademarks made available through this Site, including logos, slogans, color schemes and design trademarks, that WhoopTee, LLC licenses for use from Groups and other third parties (the “Licensed Marks”). By using the Site, you agree to limit your use of Licensed Marks to uses that are directly related to such Groups and third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the Groups and third parties. WhoopTee, LLC will notify you if it is aware that your usage violates any such terms.
Intellectual Property Claims
Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law.
Generally, products created using images available on the Site should not be resold commercially. In the event that you wish to resell such products, you agree to contact WhoopTee, LLC and verify the legality of reselling such products before doing so. Designs created using the text tools and images available through the Site are not the exclusive property of the customers who assemble those designs. WhoopTee, LLC retains the right to display those designs or offer them (or variations of those designs) to other customers.
Additionally, WhoopTee, LLC has the sole discretion to reject any order that it considers unlawful, harmful, threatening, abusive, harassing, tortuous, libelous, defamatory, vulgar, obscene, profane (according to standards established by the FCC or otherwise), invasive of another’s privacy, hateful, portraying irresponsible use of alcohol or other substances, advocating persecution or discrimination based on gender, age, race, disability or national origin, containing explicit sexual content or otherwise inappropriate for WhoopTee, LLCproduction. You agree not to use the Site or the Service to create any such material.
You also agree to not use the Site and the Service to create any material that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.
You agree to indemnify, defend and hold WhoopTee, LLC harmless from and against any and all claims, judgments, damages, losses, liabilities, costs or expenses (including WhoopTee, LLC’s reasonable attorneys’ fees) that may be asserted by any third party, including but not limited to claims for infringement or for injury to the person, property, reputation or rights of another, arising from or relating to any material that you created for any order placed with WhoopTee, LLC, your use of the Site and the Service, your violation of this Agreement or your violation of the rights of another.
If you believe that content available by means of the Website (as defined in WhoopTee LLC’s Terms of Service) infringes one or more of your copyrights, please immediately notify WhoopTee LLC’s Copyright Agent by means of a mailed or emailed notice (“Infringement Notice”) providing the information described below to the address or email number listed below. If WhoopTee LLC takes action in response to an Infringement Notice, it will make a good faith attempt to contact the party that made such content available by means of the most recent email address, if any, provided by such party to WhoopTee LLC. Please be advised that you may be held liable for damages based on certain material misrepresentations contained in an Infringement Notice. Thus, if you are not sure content located on or linked-to by the Website infringes your copyright, you should consider first contacting an attorney.
All Infringement Notices should include the following:
- A signature, electronic or physical, of the copyright owner or a person authorized to act on their behalf;
- An identification of the copyright claimed to have been infringed;
- A description of the nature and location of the content that you claim to infringe your copyright, in sufficient detail to permit WhoopTee LLC to find and positively identify that content;
- Your name, address, telephone number and email address; and
- A statement by you: (a) that you believe in good faith that the use of the content that you claim to infringe your copyright is not authorized by law, or by the copyright owner or such owner’s agent; and (b) under penalty of perjury, that all of the information contained in your Infringement Notice is accurate, and that you are either the copyright owner or a person authorized to act on their behalf.
Infringement Notices should be sent to the following:
Daniel J. McNamee, Esq.
King, Krehbiel & Hellmich, LLC
2000 S. Hanley Road
St. Louis, Missouri 63144